AETHERSecurity Policy
Your trust matters to us. This page describes the general measures we use to help protect your shopping experience and explains how to report possible security concerns. For details about the collection and use of personal information, read our Privacy Policy.
1. Website and Connection Security
We aim to use secure HTTPS connections for shopping and account-related pages and maintain reasonable technical and organizational safeguards appropriate to our services. No website or transmission method can be guaranteed 100% secure.
2. Payment Security
Checkout payment methods are provided through payment-service providers. Payment account information is processed according to the payment flow and the relevant provider's security standards. Please do not email full card numbers, card verification codes, passwords, or other sensitive credentials to AETHER.
3. Account Protection
If you create an account, use a strong, unique password and keep your sign-in information confidential. If you suspect unauthorized account access, change your password where available and contact [email protected].
4. Fraud Prevention
We may use reasonable verification and fraud-prevention checks to protect customers and our services. Suspicious orders may be paused or canceled where permitted by applicable law and the Terms of Service. We will never ask you to email a password or full payment-card details.
5. Service Providers
We work with appropriate service providers for tasks such as website hosting, order fulfillment, customer support, payment processing, and security. Providers may have access to information needed to perform their services, subject to applicable agreements and legal requirements. See our Privacy Policy for further information.
6. Reporting Concerns
If you receive a suspicious message claiming to be from AETHER, notice an unexpected transaction, or believe your account or information may be compromised, contact [email protected]. If you believe a payment card has been misused, promptly contact your card issuer as well.
7. Updates
We may update this policy to reflect changes to our security practices or legal requirements. We will publish updates on this page. Contact [email protected] with any questions.